DELIVERY

Deliveries are made using ROYAL MAIL TRACKED with options for a signature or faster delivery are available.

 

Personalised made to order jewellery, bespoke commissions and any jewellery altered upon request are exempt from refund or exchange.

Handstamped and engraved jewellery is done by hand, and is also non refundable and cannont be exchanged as once marked this can not be changed so please make sure you have given the correct information for your personalised piece.

Please be aware, personalised jewellery can take up to 2-6 weeks to be made, hallmarked and sent out to you, depending on the item, so please message me if you would like more infomation.

VIXON SILVER handmade jewellery is made using recycled solid sterling silver or solid 9CT gold. 

Using recycled silver and gold means not having to mine our planet, reducing CO2 emissions and  protecting the enviroment!

VIXON SILVER handmade jewellery is hallmarked at Birmingham Assay Office for your guarantee of quality & authenticity.

VIXON SILVER is registered at Birmingham Assay Office Est.1773

VIXON SILVER SPONSOR'S NUMBER: 012494 

COMPULSORY MARKS

ASSAY OFFICE MARK:  An anchor ( Birmingham )

STANDARD MARK: 925  ( Solid Sterling Silver )

SPONSOR'S MARK: VXS ( Identifies the maker )

ADDITIONAL MARKS

Your piece may also have the following hallmark.

TRADITIONAL FINENESS MARK: LION 

precious metal content and purity of the article, ensuring it meets or exceeds the indicated fineness.

VIXON SILVER LOGO: FOX ( protected by copyright )

VIXON SILVER Trade mark is a registered TRADE MARK under TRADE MARK REGISTRY, Trade Marks Act 1994

Registered Trade Mark No. UK00003793434

Due to the nature of the mineral, each gemstone or gemstone bead is unique, so colour's will vary and slight natural inclusions and zoning may be present.

Most of my gemstones are their natural colour but some may have been treated, if so this will be in the description for you.

CARE: As with all gemstones, care must be taken. It is not advised to place in ultrasonic, steam cleaner or chemical cleaning solution.

Gemstones can be easily cleaned with a warm soupy water mix and dried using an untreated cloth.

It is advised to avoid exposing gemstones to prolonged periods of heat and light.

Sea water can cause zoning and dullness of gemstone beads so it is advised not to expose your gemstone beads to salt water/sea water.

GIFT WRAPPING

At VIXON SILVER every piece is individually wrapped with love in our beautiful eco friendly packaging. 

Choose from Classic Wrapping to Luxury Seasonal Gift Wrapping.

Classic Wrapping

Your piece is hand wrapped in a jewellery pouch, gift box and gift bag. 

Luxury Seasonal Grift Wrapping

Your piece is hand wrapped and presented in a ribboned gift box inside a gift bag and completed with a personalised gift tag. ( see check-out to place your individual message )