All my handmade jewellery comes in my beautiful VIXON SILVER gift box along side a gorgeous soft suede style pouch to store your jewellery in for safe keeping.
If you would like your item Giftwrapped, this includes your item as above wrapped in tissue and tied with a silk ribbon, a small message card is also an option if youd like to add a small message.
ALL deliveries are made using ROYAL MAIL TRACKED with options for you if youd prefer a signiture or faster delivery.
Please find full details in our Delivery section in the drop down menu.
RETURNS ARE FREE
If you have changed your mind or are not completely satisfied with your purchase, we offer a refund or exchange of unworn items, returned in their orginal packaging within 28 days of purchase.
You will not have to pay for your return, we send Royal Mail to pick your item up and bring it back to us.
Please contact me via Whatsapp, email or my website messanger for full return guidelines.
Email: ellieashley@vixonsilver.co.uk
PLEASE NOTE: Initial postage is non-returnable.
All personalised made to order, altered upon request, bespoke, commission jewellery and all earrings are exempt from refund and exchanges.