Due to the nature of the mineral, each gemstone or gemstone bead is unique, so colour's will vary and slight natural inclusions and zoning may be present.

Most of my gemstones are their natural colour but some may have been treated, if so this will be in the description for you.

CARE: As with all gemstones, care must be taken. It is not advised to place in ultrasonic, steam cleaner or chemical cleaning solution.

Gemstones can be easily cleaned with a warm soupy water mix and dried using an untreated cloth.

It is advised to avoid exposing gemstones to prolonged periods of heat and light.

Sea water can cause zoning and dullness of gemstone beads so it is advised not to expose your gemstone beads to salt water/sea water.

All my handmade jewellery comes in my beautiful VIXON SILVER gift box along side a gorgeous soft suede style pouch to store your jewellery in for safe keeping.

If you would like your item Gift-wrapped, this includes your item as above wrapped in tissue and tied with a silk ribbon, a small message card is also an option if you would like to add a small message.

ALL deliveries are made using ROYAL MAIL TRACKED with options for you if you would prefer a signiture or faster delivery.

Please find full details in our Delivery section in the drop down menu.

RETURNS ARE FREE 

If you have changed your mind or are not completely satisfied with your purchase, we offer a refund or exchange of unworn items, returned in their orginal packaging within 28 days of purchase. 

You will not have to pay for your return, we send Royal Mail to pick your item up and bring it back to us.

Please contact me via Whatsapp, email or my website messanger for full return guidelines. 

Email: ellieashley@vixonsilver.co.uk

PLEASE NOTE: Initial postage is non-returnable.

All personalised made to order, altered upon request, bespoke, commission jewellery and all earrings are exempt from refund and exchanges.

VIXON SILVER Trade mark is a registered TRADE MARK under TRADE MARK REGISTRY, Trade Marks Act 1994

Registered Trade Mark No. UK00003793434

The sizes are measured in wrist size in centimetres ( cm )

Bracelets with clasps should fit fairly snug but needs slight movement for fastening.

Beaded bracelets with clasps are made with a strong wire cord so can hang off the wrist slightly to allow for movement and fastening.

Beaded Bracelets with elastic cord need to be rolled over a open fist but with fingers tightly held together to enable a smooth roll of the beaded over the hand to minimise stretching the cord. The bracelet should fit snug to the wrist and not dangle from the wrist to minimise catching your bracelet and to ensure comfortable everyday wear.